About

These training tutorials are designed for March Networks Hosted Services End Users. Certified Solution Providers, such as integrators or dealers, should access training via the March Networks Partner Portal to earn certification credits. Some features shown in the videos may require additional user rights, such as Searchlight, video export, or case management. For feature-related inquiries, IT administrators can contact clientsuccess@marchnetworks.com, while service requests should be directed to local integrators.

Getting Started

It is recommended that first time viewers take the training in the order below. Select the section you would like to go to from this list:

  1. Command Client
  2. Web Client
  3. Command Mobile Plus
  4. Evidence Vault
  5. a. Searchlight for Retail
    or
    b. Searchlight for Banking
  6. Searchlight Cloud
  7. Smart Rules

All tutorials are presented in English. Close captions and subtitles in multiple languages are available on most videos. You can also watch each video in full screen mode for a better viewing experience.

Command Client Training

A software client for viewing live and recorded video surveillance.

Command Client Manual

Overview

Accessing Command Client
Logging in with Two-Factor Authentication
Understanding the Command Client Interface
Managing Resources

Working with Live Video

Viewing Live Video
Working with Camera Views
Managing PTZ Cameras
Dewarping 360 Degree Cameras
Creating and Playing Video Sequences

Searching for Evidence

Searching and Viewing Archive Video
Synchronizing a View
Using Smart Search

Managing Evidence

Exporting Media
Using Tag Files in Command Client
Creating Case Files
Using the Command Player

Command Client Configurations

Setting Command Client Preferences
Configuring Video Settings for your Client
Adding Local Users in Command Enterprise

Web Client Training

A 100% browser-based solution that provides users with a simple, easy-to-use interface to access video from both PCs and Macs using common browsers.

Web Client Manual

Training Videos

Accessing the Web Client
Setting Your Web Client Preferences
Viewing Live Video in Web Client
Viewing and Searching Archive Video in Web Client
Exporting Media from Web Client
Managing Cases in Web Client
Managing Alarms in Web Client
Managing Server and Device Alerts in Web Client
Viewing the Operations Audit in Web Client

Command Mobile Plus Training

Access live and recorded surveillance video from your smartphone or tablet.

Command Mobile Plus Manual

Training Videos

Command Mobile Plus – Overview and Configuration
Command Mobile Plus – Getting Started
Command Mobile Plus – Viewing Live and Archive Video
Command Mobile Plus - Searching Through Video Using the Motion Histogram
Command Mobile Plus – Accessing Transaction Reports
Command Mobile Plus – Using the Operations Audit
Command Mobile Plus – Using the Security Audit
Command Mobile Plus – Using the Business Rules Summary
Using KPIs in Command Mobile Plus
Real-Time Alarm Notifications through Command Mobile Plus
Searchlight Cloud on Command Mobile Plus

Evidence Vault Training

Evidence Vault is a cloud-based application that enables organizations to securely store and share video evidence without relying on physical media or unsecured email methods. Evidence Vault’s user-friendly interface provides robust security measures and efficient evidence management, all while maintaining the chain of custody; logging all actions taken with evidence files.

Training Videos

Introduction to Evidence Vault
Accessing Evidence Vault
Upload & Preview Evidence Files in Evidence Vault
Downloading Evidence Files in Evidence Vault
Evidence Management in Evidence Vault
Managing User Group Permissions in Evidence Vault
Create, Edit, and Delete Users & User Groups in Evidence Vault

Searchlight for Retail Training

Combines exceptional, reliable video management with intelligent software applications to help retailers curtail losses from theft, oversee operations, improve in-store service and ultimately increase profits.

Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.

Searchlight for Retail Manuals

Training Videos

March Networks Searchlight for Retail – Overview
March Networks Searchlight for Retail Transaction Reports
March Networks Searchlight for Retail Transaction Summary
March Networks Searchlight for Retail Operations Audit
March Networks Searchlight for Retail – Configuring the Operations Audit
March Networks Searchlight for Retail Security Audit
March Networks Searchlight for Retail Business Rules Summary
March Networks Searchlight for Retail Business Analytics
March Networks Searchlight for Retail KPI’s

Searchlight for Banking Training

Combines enterprise-class, reliable video management with intelligent software applications to help banks prevent fraud, speed investigation time, oversee operations, improve service, and increase profits.

Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.

Searchlight for Banking Manuals

Training Videos

Searchlight Overview
Searchlight for Banking - Transaction Reports
Customizing the transaction report view in SL Banking
Exporting and Reviewing Cases with SL Banking
Searchlight for Banking – Transactions Summary
Searchlight for Banking - Operations Audit
Searchlight for Banking - Security Audit
Searchlight for Banking - Business Rules
Searchlight for Banking - Business Analytics

Searchlight Cloud Training

Combines enterprise-class, high-quality video surveillance with POS transaction data and business analytics to help QSRs, c-stores and other retailers cut losses from theft, oversee operations, improve service, and drive profitability.

Training Videos

Accessing Searchlight Cloud
Managing your Searchlight Cloud User Profile
Creating and Working with Searchlight Cloud Report Cards
Viewing Video in Searchlight Cloud
Searchlight Cloud on Command Mobile Plus

Smart Rules Training

March Networks Smart Rules revolutionizes alert management with advanced features designed to  simplify your operations and boost efficiency. From real-time notifications to customizable alerts, Smart Rules ensures you stay informed about critical events without the noise of unnecessary distractions. With seamless integrations, scalable solutions, and intelligent automation, you can focus on running your business while we handle the rest.

Training Videos

Accesing Smart Rules
Smart Rules Overview
Managing Smart Rules
Creating a New Smart Rule
Customizing the Triggering Conditions in Smart Rules
Smart Rules in Action
Viewing Rule Results in Web Client