March Networks Cloud Monitoring

Say goodbye to unexpected system downtime and expensive onsite service calls. With Insight Monitoring and Resolution Service, our Network Operations Center (NOC) proactively tracks the health of your cameras, NVRs, and other devices. Potential issues are identified and resolved remotely whenever possible. For onsite needs, detailed service tickets ensure faster and more efficient resolutions.

Empower your team with the Insight Asset and Reporting Service, a user-friendly portal that delivers real-time insights into your surveillance network—access device inventory, network topology, and performance metrics anytime, anywhere. Visualize the location of your assets on an interactive map, track warranty information, and dive into detailed product specifications. Whether you’re troubleshooting or planning upgrades, the portal provides the data you need to make informed decisions quickly.

Ensure your cameras always capture the best possible images with the Insight Image Audit Report. This optional service provides a comprehensive overview of your camera network, highlighting any issues like blurry images, misaligned views, or obstructed lenses. By addressing these problems proactively, you can improve security coverage, ensure compliance, and make the most of your investment in video surveillance technology. Our team works with you to deliver actionable recommendations for immediate improvements.

Your data’s security is our top priority. March Networks Insight Cloud Services are delivered through a secure VMware® environment equipped with redundant bandwidth, disk storage, and network resources. From two-factor authentication to continuous monitoring and penetration tests, our team ensures your surveillance data is always protected. With regular system backups and disaster recovery plans in place, you can rest easy knowing your operations are secure against any potential threats.

Whether you’re managing a single site or multiple locations, Insight Cloud Services offers flexible solutions to meet your needs. Choose from customizable service levels, including full remote monitoring, troubleshooting, and issue resolution. Need a lighter touch? Opt for web-based asset reporting and dashboards.