Software & Support

Looking for software, or product manuals and instructions? Visit our Software Downloads and Support Documentation page.

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Newest additions to our Resource Center:

Smart Deploy 6.11.0.65

Configuration client for Command Recording Software. Part number 42830-001 R1.0.

71.61 MB

Brochures

AI Smart Search

AI Smart Search leverages natural language processing and advanced algorithms to identify specific events, people or objects across multiple camera views.

2.22 MB

Datasheets

Edge 32d Decoder

A 32-channel hardware decoder providing seamless multi-camera display without the need for a PC.

286.78 KB

Manuals, Guides & Instructions

Command 2.21 Central Evidence Archive User Guide (CEA)

Describes how to install and use the Central Evidence Archive (CEA) application, which allows you to create event-triggered video tags and automatic backups, and provides an overview of your video tags, cases, and backups, so that you can configure and manage them.

2.55 MB

Manuals, Guides & Instructions

Command 2.21 Transportation User Guide

How to use Command Transportation to search for incidents from transit recorders located in vehicles. How to extract the video and data, then collect and store the evidence. Includes information about using the GPS maps.

4.50 MB

Manuals, Guides & Instructions

802.1x Certificate Management User Guide

The 802.1x Certificate Management app is an optional add-on feature for Command Enterprise, added to March Networks Command Client. The 802.1x Certificate Management app allows you to deploy and manage 802.1x certificates for your R6 recorders.

1.39 MB

Manuals, Guides & Instructions

Command Player User Guide

How to use the Command Player to authenticate and play back recorded video evidence exported from Command Client in the proprietary Command Multimedia Evidence (.cme) file format.

4.31 MB

Manuals, Guides & Instructions

Web Client Quick Start Guide

Quick start guide for the Web Client with Command Enterprise Software (CES). How to view live video, play recorded video, search recorded video, and export recorded video evidence from CES in a web browser.

919.60 KB

Command Player Upgrade 2.18.2.4070

Download this package to apply Command Player 2.18.2.4070 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

29.51 MB

Command Player Upgrade 2.20.2.4062

Download this package to apply Command Player 2.20.2.4062 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

90.37 MB

Command Player 2.20.2.4062 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 42583-003 R1.0.

34.19 MB