IP Video Software and Systems
Our Customer Care Center is staffed by a team of experienced, multilingual specialists ready to assist you with any question or technical issue. The center is open 24/7 (8:30 a.m. to 5:30 p.m. ET, with an on-call service after hours) and can be reached by calling:
Toll Free: 1-800-472-0116 Local/International: 1-613-591-1441
You can also send us your inquiries by e-mail to techsupport@marchnetworks.com for a timely response.
Please Note: If you have purchased a March Networks solution through one of our Certified Solution Providers (CSPs), please contact your representative directly for first-level technical support.
Codecs and Players Available for viewing media in third-party applications or March Networks players.
Tech TipsAnswers to some commonly posed technical questions in a convenient, downloadable format.
Analytics Mitigate False Alarms and Expedite Response
Partner Portal
Access our CSP Partner Portal(available to registered users)