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Technical Support

IP Video Software and Systems

Our Customer Care Center is staffed by a team of experienced, multilingual specialists ready to assist you with any question or technical issue. The center is open 24/7 (8:30 a.m. to 5:30 p.m. ET, with an on-call service after hours) and can be reached by calling:

Toll Free: 1-800-472-0116
Local/International: 1-613-591-1441

You can also send us your inquiries by e-mail to techsupport@marchnetworks.com for a timely response.

Please Note:
If you have purchased a March Networks solution through one of our Certified Solution Providers (CSPs), please contact your representative directly for first-level technical support.

 

 

Codecs and Players
Available for viewing media in third-party applications or March Networks players.

Tech Tips
Answers to some commonly posed technical questions in a convenient, downloadable format.

Analytics Mitigate False Alarms and Expedite Response

Partner Portal

Access our CSP Partner Portal
(available to registered users)

 
 
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